Billing Terms & Conditions
Payment methods, secure checkout, pricing, taxes, shipping charges, cancellations, and other information about your billing experience.
Last updated: August 2026
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When you shop with ConNike, we want your checkout and payment experience to be clear and straightforward. The following terms explain how payments and billing are handled.
Payment Methods
Orders must be paid in full at the time of purchase using an available payment method displayed during checkout.
Available payment methods may include major credit and debit cards and other third-party payment options supported by our payment processors.
Payment information is processed through applicable payment service providers.
Secure Checkout
Payment transactions may be handled by third-party payment processors that use security measures designed to protect payment information during transmission and processing.
ConNike does not intentionally store complete payment card details on its own servers when payment processing is performed by a third-party provider.Currency
Unless otherwise indicated at checkout, product prices may be displayed in U.S. Dollars (USD).
International customers may be charged in the currency supported by the payment provider. Any currency conversion rate or foreign transaction fee may be determined by the customer’s bank, card issuer, or payment provider.
Order Confirmation and Receipts
After successfully placing an order, you may receive an order confirmation or receipt by email.
If you do not receive an email, please check your spam or junk folder before contacting us.
For assistance, contact [email protected].
Sales Tax
Where applicable, sales tax or other taxes may be calculated during checkout based on the shipping destination and applicable tax requirements.
The applicable tax amount, when required, will generally be displayed before you complete payment.
Shipping Fees
Shipping charges may depend on the destination, products purchased, quantity, shipping method, and other applicable factors.
The applicable shipping cost will be displayed during checkout before payment is completed.
Please see our Shipping Policy for additional information.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible at [email protected].
Because many products are made to order, orders may enter production shortly after purchase.
Once production has started or an order has shipped, cancellation or modification may no longer be possible.
Any applicable cancellation conditions or fees will be handled according to our Cancellation & Modification Policy.
Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy.
If an eligible refund is approved, the amount will generally be returned to the original payment method.
Chargebacks and Billing Disputes
If you believe there is an error with a charge or order, please contact us first at [email protected].
We encourage customers to give us an opportunity to investigate and resolve billing concerns before initiating a payment dispute or chargeback.
Agreement Confirmation
By completing a purchase through ConNike, you acknowledge that you have reviewed the applicable pricing, shipping charges, payment information, and store policies and agree to the applicable terms.
Contact Us
If you have questions or concerns regarding billing or payment, please contact:
ConNike
Hoa Hai, Huong Khe, Ha Tinh, Vietnam
Email: [email protected]
Phone: 0896959924